Friday 7 June 2019

The Benefits And Difficulties Of Hosted VoIP Vancouver Island Systems

By Sandra Lewis


There are many things that a business can do to improve sales and increase its profits. One of the important and most effective things could be improving communication aspects. This can be done by incorporating the latest Voice over Internet Protocol network that allows converting of analog calls to digital data within a private or public network. Unlike the traditional system, the hosted VoIP Vancouver Island system allows Internet telephony, which is much faster and more comfortable, compared to traditional phone systems. The system has its pros and cons. Consider them as discussed in the excerpt.

The phone system offers flexibility such that the staff can work from their convenient locations. It is possible for sales representatives in the field to have phone connectivity regardless of where they might be. This is also applicable for senior managers and officers in a project who may be in remote places. Also, it is flexible when you change the business position. You will not incur transfer costs with the hosted system.

Again, one can add or change the features required without going through extra expenses. Some of the crucial elements that the business can add include voicemails over emails as well as fax facilities. Additionally, one can choose call choices like caller identification, call transfer, or call queuing without any problems. It is also possible to host telephone meetings with the availability of conference calls.

The service provider gives your support round-the-clock. They monitor the system to eliminate any errors that could disrupt communication. Moreover, a power outage cannot affect the connectivity since the provider has backup power. What is more, they upgrade the software and hardware without adding costs to your budget.

Installing a traditional system is expensive since you have to buy cables for connection. Besides, the traditional system can only allow you to work with a single account. If you have to give each of your staff a mobile phone, it could be a significant expense added to the business expenditures. However, with Internet telephony, you make cheap calls, and the installation cost of the phone unit is low.

Still, a business may experience some problems when using VoIP systems. The quality of the connection can be poor due to the interference on the signal. The quality depends on factors like hardware, call destination, and broadband connection. If there is a problem in any of these factors, the business is likely to experience poor connectivity.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

The monthly rental cost is fixed despite the users a business has. This cost may still add up the same way it does with the on-premise telephone system. This means that even if you pay the fixed charges for every month, there is still a high chance that you may get unexpected extra costs that may be high.

Another problem with the hosted system is unconfirmed security. This technology faces a lot of threats, like other technologies, and the risks include malware, call tempering, viruses or service, and identity theft. In case these threats are ignored, they could endanger the life of a business. Therefore, a company is expected to deal with these security concerns once it adopts this system.




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