The way in which business is conducted has changed much over the past few years. Businesses are no longer remotely managed from a central head office. Employees now need to be where their efforts can make a real difference. With the advent of the internet many new markets were opened to both small and big businesses. To succeed in this tough environment one needs to have a superior communications system. So, when it comes to business phone systems Boston companies choose VoIP.
VoIP, short for Voice over Internet Protocol, is not a new idea. It has been available since the very first days of the internet. Initially, it did not attract much attention because VoIP requires a fast reliable internet connection in order to work. In the earlier years, access was restricted to the bigger centers and it was not always reliable. Now, however, internet access is available everywhere and subsequently VoIP popularity has soared.
One of the main attractions of VoIP is that it is truly cost effective. Many new clients have been stunned to see that their monthly communication bills have been halved. For subscribers with many users, these savings can translate into many millions over a short period of time. This is especially welcome in an economic environment where businesses have to cut costs wherever they can if they hope to survive.
Apart from savings on monthly telephone bills, VoIP clients also save in other ways. Because the system is installed centrally and hosted by the service provider, maintenance cost is minimal. Traditional switchboard systems required a substantial investment in hardware and a separate installation at every branch had to be done. Each installation had to be manned by an operator. With VoIP there is only the one installation and no operator is required.
In days gone by employees could make or receive calls only if they were present at their desks. The moment that they left, they were out of touch. With VoIP users are never out of touch. They can communicate from anywhere. This means that there is never a need to leave messages or to miss a call. VoIP users are free to be where they can be most productive.
Then there is the fact that users are not restricted to the use of any specific device in order to communicate. They can use any device that can access the internet. Because all user records are stored in the cloud, it is instantly available whenever a user logs into the system, regardless of the device he uses at the time. The ability to use whatever device is handy also enhances productivity and efficiency.
Voice is but one small part of human communication and this is where VoIP excels. It offers many advanced features that allow users to transmit files and graphics, to arrange video conference calls, to send voice to fax messages and to even email contacts by speaking the message aloud. The other features that PABX users have grown used to, such as voice mail, call holding and call transferring abilities are all also still available.
It is not surprising that more and more companies are switching to VoIP. It saves money while offering superior communications. It helps employees to be more productive and it is feature rich. One wonders what further enhancements will be available in the future.
VoIP, short for Voice over Internet Protocol, is not a new idea. It has been available since the very first days of the internet. Initially, it did not attract much attention because VoIP requires a fast reliable internet connection in order to work. In the earlier years, access was restricted to the bigger centers and it was not always reliable. Now, however, internet access is available everywhere and subsequently VoIP popularity has soared.
One of the main attractions of VoIP is that it is truly cost effective. Many new clients have been stunned to see that their monthly communication bills have been halved. For subscribers with many users, these savings can translate into many millions over a short period of time. This is especially welcome in an economic environment where businesses have to cut costs wherever they can if they hope to survive.
Apart from savings on monthly telephone bills, VoIP clients also save in other ways. Because the system is installed centrally and hosted by the service provider, maintenance cost is minimal. Traditional switchboard systems required a substantial investment in hardware and a separate installation at every branch had to be done. Each installation had to be manned by an operator. With VoIP there is only the one installation and no operator is required.
In days gone by employees could make or receive calls only if they were present at their desks. The moment that they left, they were out of touch. With VoIP users are never out of touch. They can communicate from anywhere. This means that there is never a need to leave messages or to miss a call. VoIP users are free to be where they can be most productive.
Then there is the fact that users are not restricted to the use of any specific device in order to communicate. They can use any device that can access the internet. Because all user records are stored in the cloud, it is instantly available whenever a user logs into the system, regardless of the device he uses at the time. The ability to use whatever device is handy also enhances productivity and efficiency.
Voice is but one small part of human communication and this is where VoIP excels. It offers many advanced features that allow users to transmit files and graphics, to arrange video conference calls, to send voice to fax messages and to even email contacts by speaking the message aloud. The other features that PABX users have grown used to, such as voice mail, call holding and call transferring abilities are all also still available.
It is not surprising that more and more companies are switching to VoIP. It saves money while offering superior communications. It helps employees to be more productive and it is feature rich. One wonders what further enhancements will be available in the future.
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